Privacy Policy

1. Overview & Scope

This Privacy Policy applies to Resurgenix Technologies Pvt. Ltd. (“Resurgenix”, “we”, “us”, or “our”) in connection with personal and business data collected through our public website (resurgenixtechnologies.com), inquiry forms, demo requests, pilot applications, and direct email communications.

This website is an informational and business-to-business (B2B) communications channel. This policy explains what information we collect from visitors, how we use it, how we safeguard it, and your rights under applicable Indian laws, including the Digital Personal Data Protection (DPDP) Act, 2023.

3. Information We Collect

We collect information in two ways: information you provide directly, and automated data.

4. How We Use Collected Data

We use the data collected on our website strictly for lawful business purposes, including:

• Evaluating and responding to your product demo or pilot assessment inquiries
• Conducting pre-sales technical feasibility evaluations for existing camera infrastructure
• Communicating with prospective system integrators and channel partners
• Sending requested technical documentation, case studies, or architectural whitepapers
• Protecting our website against automated spam, credential stuffing, and Distributed Denial-of-Service (DDoS) abuse
• Analyzing aggregate website performance to optimize usability and navigation

We do NOT sell, rent, or lease your corporate contact information to third-party marketing brokers.

5. Data Retention

Contact information submitted through lead forms is retained for as long as necessary to fulfill the business inquiry, evaluate pilot feasibility, or maintain an active commercial dialogue, or as required by applicable Indian commercial and tax accounting laws.

If you wish to have your contact details removed from our CRM or communication records, you may contact our data governance point of contact at any time. Server security access logs are automatically rotated and purged on a standard 30-to-90 day cycle.

6. Data Sharing & Subprocessors

We share personal information only with trusted third-party service providers that help us operate our web infrastructure, under strict confidentiality and security obligations:

• Hosting Infrastructure: Vercel and secure cloud hosting providers for web serving.
• Transactional Email Delivery: Resend or equivalent transactional SMTP relays to deliver form notifications to our engineering team.
• Security Verification: Cloudflare Turnstile or equivalent automated anti-bot verification services.
• Legal & Law Enforcement: We may disclose information if required to do so by Indian courts, law enforcement agencies, or statutory regulatory bodies under applicable laws.

7. Cookies & Tracking Technologies

We use cookies and similar browser storage mechanisms solely for functional and analytical purposes:

• Essential Cookies: Required for site navigation, form state retention, and security rate limiting.
• Attribution & Analytics: Lightweight first-party tokens to understand campaign referral sources and improve page clarity.

We do not deploy invasive third-party cross-site advertising trackers or behavioural retargeting pixels on this website. You can manage or disable cookies through your browser preferences.

8. Your Rights Under Indian Data Protection Law

In alignment with the principles of India's Digital Personal Data Protection (DPDP) Act, 2023, you have the following rights regarding the personal data we hold about you:

• Right to Access: You may request a summary of the personal data you have submitted to us.
• Right to Correction & Erasure: You may request correction of inaccurate records or complete deletion of your corporate contact record.
• Right to Withdraw Consent: You may opt out of receiving further business communications from us at any time.

9. Security Safeguards

We implement reasonable administrative, technical, and physical security measures—including TLS encryption in transit, access-controlled email routing, and firewalled database storage—to protect submitted inquiry information against unauthorized access, loss, or alteration.

10. Contact & Grievance Redressal

For any privacy inquiries, requests to exercise your data rights, or data protection grievances, please write to our designated data governance point of contact: